Introduction

The primary IDC is truly a state-of-the-art carrier-class (class-A) facility providing outstanding reliability, availability, and scalability. It provides fully redundant power, fully redundant carrier connectivity, and fully redundant upstream IP connectivity, environmental controls, diverse fire-suppression systems, video surveillance, secure access, and a carrier-neutral philosophy to deliver superior IDC services backed by one of the strongest SLA's in hosting industry.

Carrier Connectivity

The primary facility currently houses multiple OC48 (2.45 Gbps) fiber links to multiple diverse carriers. These OC48 links provide exceptional scalability, reliability, and redundancy. This core connectivity infrastructure enables us to maintain and quickly scale multiple high-speed and redundant fiber links to major Tier 1 Internet backbones, enabling us to deliver the finest Internet bandwidth quality available.

Multiple, diverse, dual-entranced fiber providers including:

Power Generation

The IDC facilitates a non-stop Internet access infrastructure utilizing both redundant UPS subsystems and a fully automated and redundant fail-over to diesel-generator backup power. Dual and fully redundant 1.2 Megawatt, 480V CAT diesel generators are deployed to provide non-stop power for mission-critical applications. With 2500 gallons of onsite fuel storage and contracts for continuous refilling, the non-stop IDC can run indefinitely due to an N+1 architecture implementation in all key areas.

UPS Subsystem

Multiple 500KVA EPS6000 MGE UPS subsystems provide fully redundant power that delivers superior IDC services in a non-stop environment.

Fire Suppression

Fire suppression is one of the very important elements. The IDC deploys the following systems to provide the most protection from both fire and the collateral damage caused by conventional fire suppression systems.

Environmental Controls

Total environmental control is essential for proper operation and long life of your equipment. Electronics are susceptible to heat, humidity, and airborne dust and contaminants. These systems require precision air conditioning to prevent costly downtime. The IDC is equipped with 175-ton Liebert HVAC and humidity control systems, raised-flooring for optimum airflow distribution and management, and constant temperature and humidity monitoring.

Security

There are various levels of access and monitoring security both inside and outside of the facility. The first level of security are proximity card access points to all external building entrances and internal IDC entrances. Additionally, all cages and secure cabinets are locked with access only by authorized customers with valid proximity cards or internal support and service personnel with proximity cards. Private suites employ biometric palm scanners for secure, authenticated entrance or exit. All access at each entry or exit is monitored via video recording and proximity card reader logs. All walls of the IDC are reinforced barrier design with no windows. A raised-floor IDC design allows all primary power, Ethernet, Telco, and carrier cables and feeds to be delivered to their destination completely under the floor and securely out of harms way.

The entire exterior and interior of the facility is also monitored by digital video surveillance cameras located throughout the facility premises. Man-trap (two secure and monitored doors) entrances are also employed at both the front and rear entrances of the IDC.